Cancellation/Refund Policy
Last Updated: January 06, 2023
Thank you for shopping at euroforesmarketing.com. We appreciate the trust you place in us for your RO water purifier needs. Please read this Cancellation/Refund Policy carefully before making a purchase.
1. Cancellation Policy
1.1 Order Cancellation by Customer
Customers can cancel their order by contacting our Customer Support at +91 9205538574. Once the order has been processed, it cannot be canceled.
1.2 Order Cancellation by Euro Fores Marketing
We reserve the right to cancel any order for reasons including, but not limited to, insufficient stock, inability to process payment, or suspicion of fraudulent activity. In such cases, customers will be notified, and a full refund will be issued.
2. Refund Policy
2.1 Eligibility for Refund
- Refunds are applicable only to products purchased directly from euroforesmarketing.com.
- Products must be in their original condition, unused, and in the original packaging.
- Refunds are not applicable to shipping charges.
2.2 Refund Process
To initiate a refund, customers must contact our Customer Support at euroforesmarketing@gmail.com within 07 days of receiving the product. We may require proof of purchase and photographic evidence of the product.
2.3 Refund Timeframe
Refunds will be processed within 15 business days of receiving the returned product. The time it takes for the refund to reflect in the customer's account may vary depending on the payment method and the financial institution.
3. Damaged or Defective Products
If you receive a damaged or defective product, please contact our Customer Support immediately with photographic evidence. We will provide instructions on returning the product, and a replacement or refund will be processed accordingly.
4. Changes to the Cancellation/Refund Policy
We reserve the right to update or modify this Cancellation/Refund Policy at any time. The date of the latest update will be indicated at the top of this page.
Contact Us
If you have any questions or concerns regarding our Cancellation/Refund Policy, please contact us at euroforesmarketing@gmail.com.